We’re a boutique Intercom partner comprised of a small team of AI technologists, consultants and software engineers by trade. With deep experience across many corners of the IT industry, we bring a pragmatic, engineering-led approach to implementing and optimising Intercom for real-world impact.

We help our clients design, implement, and optimise their Intercom environment. From initial setup through to ongoing optimisation of Fin workflows and agentic tasks, we focus on building a reliable and scalable implementation that delivers immediate measurable outcomes for our clients.

Furthermore, as a Flownetic client, we can guarantee 24/7 availability to discuss growth strategy of your Intercom environment, and absolute priority when it comes to any form of support.

Who you meet is who owns the delivery. There are no handoffs to junior teams or hidden layers, and no black-box delivery. Our background as both engineers and consultants means we focus on building Intercom implementations that are reliable, measurable, and fit naturally into your existing systems and workflows.

We work exclusively with Intercom. not as one tool among many, but as our sole area of focus. This deep specialisation allows us to move faster, make better design decisions, and stay ahead of the platform as it evolves. And as a small team, we work closely with our clients, move quickly, and stay accountable from design through to optimisation. The result is practical delivery, clear communication, and systems that continue to perform and scale after go-live.